Deskpro incident

Connectivity Issues

Notice Resolved View vendor source →

Deskpro experienced a notice incident on September 30, 2021, lasting 55d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2021, 10:02 AM UTC
Resolved
Nov 25, 2021, 09:02 AM UTC
Duration
55d 22h
Detected by Pingoru
Sep 30, 2021, 10:02 AM UTC

Update timeline

  1. investigating Sep 30, 2021, 10:02 AM UTC

    We are investigating connectivity issues affecting some customers

  2. monitoring Sep 30, 2021, 10:05 AM UTC

    We have applied a fix, the platform has returned to normal and we continue to monitor.

  3. resolved Nov 25, 2021, 09:02 AM UTC

    This incident has been resolved.