Deskpro experienced a minor incident on September 1, 2022 affecting Incoming Email, lasting 15h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Incoming Email
Update timeline
- investigating Sep 01, 2022, 12:44 PM UTC
We are aware of an email backlog affecting some customers in our UK1 region. We are investigating the cause and will update this post when we have more information.
- monitoring Sep 01, 2022, 12:49 PM UTC
The backlog is now being processed normally.
- resolved Sep 01, 2022, 03:52 PM UTC
This incident is now resolved and we've seen no problems over the past few hours.