Deskpro experienced a notice incident on October 25, 2022, lasting 14h 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 25, 2022, 05:29 PM UTC
We are aware of some customers having issues logging in or loading various parts of the interface. This is due to a problem with our network provider Cloudflare: https://www.cloudflarestatus.com/incidents/kdpqngcbbn25 We are currently monitoring the situation alongside Cloudflare who is already working on a fix.
- monitoring Oct 25, 2022, 06:33 PM UTC
Cloudflare has deployed a fix which should resolve all known issues. We will continue to monitor.
- resolved Oct 26, 2022, 08:01 AM UTC
Cloudflare is reporting this issue as fully resolved: https://www.cloudflarestatus.com/incidents/kdpqngcbbn25
- postmortem Oct 26, 2022, 08:02 AM UTC
Cloudflare have shared this postmortem report: [https://blog.cloudflare.com/partial-cloudflare-outage-on-october-25-2022/](https://blog.cloudflare.com/partial-cloudflare-outage-on-october-25-2022/)