Deskpro incident

SSL errors on some custom domains

Notice Resolved View vendor source →

Deskpro experienced a notice incident on January 13, 2023, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2023, 01:12 PM UTC
Resolved
Jan 13, 2023, 01:27 PM UTC
Duration
15m
Detected by Pingoru
Jan 13, 2023, 01:12 PM UTC

Update timeline

  1. identified Jan 13, 2023, 01:12 PM UTC

    We are aware of SSL errors on some cloud accounts using custom domain names. The issue has been identified and we are working on a fix.

  2. resolved Jan 13, 2023, 01:27 PM UTC

    This incident has been resolved.