Deskpro incident

We are investigating connectivity issues with Deskpro

Notice Resolved View vendor source →

Deskpro experienced a notice incident on June 6, 2023, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 01:36 PM UTC
Resolved
Jun 06, 2023, 01:40 PM UTC
Duration
4m
Detected by Pingoru
Jun 06, 2023, 01:36 PM UTC

Update timeline

  1. investigating Jun 06, 2023, 01:36 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 06, 2023, 01:40 PM UTC

    A database failover caused approximately 3 minutes of downtime. We apologies for the disruption and are invesitgating the root cause.