Deskpro incident

Connectivity Issues

Notice Resolved View vendor source →

Deskpro experienced a notice incident on June 8, 2023, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2023, 02:34 PM UTC
Resolved
Jun 08, 2023, 02:56 PM UTC
Duration
22m
Detected by Pingoru
Jun 08, 2023, 02:34 PM UTC

Update timeline

  1. investigating Jun 08, 2023, 02:34 PM UTC

    We have been investigating reports of slowness/connectivity issues affecting some customers.

  2. investigating Jun 08, 2023, 02:35 PM UTC

    We are initiating an update to deploy additional resources to a cluster; this may cause 1-2 minutes of downtime

  3. resolved Jun 08, 2023, 02:56 PM UTC

    We are seeing the affected part of the platform returning to normal and the issue being resolved.