Deskpro incident

WhatsApp & Meta Social Channels – Agent Replies Not Sending

Minor Ongoing View vendor source →

Deskpro is currently experiencing a minor incident affecting Agent Interface, which began 7 min ago. The vendor's full update timeline is below.

Started
May 20, 2026, 12:03 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
May 20, 2026, 12:03 PM UTC

Affected components

Agent Interface

Update timeline

  1. identified May 20, 2026, 12:03 PM UTC

    We are currently experiencing an issue affecting outbound messaging on WhatsApp and Meta social channels. Our team has identified the cause and a fix is in progress.