Deskpro incident

Outbound Email Delays

Minor Resolved View vendor source →

Deskpro experienced a minor incident on March 8, 2025 affecting Outgoing Email, lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2025, 11:07 AM UTC
Resolved
Mar 10, 2025, 06:42 PM UTC
Duration
2d 7h
Detected by Pingoru
Mar 08, 2025, 11:07 AM UTC

Affected components

Outgoing Email

Update timeline

  1. investigating Mar 08, 2025, 11:07 AM UTC

    Some users may be experiencing outbound email delays. External providers like Google Apps or O365 aren’t affected. Our team is investigating.

  2. identified Mar 08, 2025, 11:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 08, 2025, 12:30 PM UTC

    We're processing a backlog of messages and will continue to monitor the situation closely

  4. resolved Mar 10, 2025, 06:42 PM UTC

    This incident has been resolved.