Resolved after 48 minutes, affecting Deputy - USA and Deputy - AU and 1 more, on August 29, 2024.
We are beginning to see signs of recovery and monitoring the updates provided by AWS
Affected components
Deputy - USADeputy - AUDeputy - UK
Update timeline
- investigating Aug 29, 2024, 09:33 AM UTC
We investigating reports where parts of the platform may currently not load; embedded, Deputy Hire, Timesheets 2.0 and Flat file export may be affected
- identified Aug 29, 2024, 09:49 AM UTC
We are seeing issues caused by AWS STS (Security Token Service). More information about this issue can be found on the AWS Health dashboard - https://health.aws.amazon.com/health/status
- monitoring Aug 29, 2024, 09:57 AM UTC
We are beginning to see signs of recovery and monitoring the updates provided by AWS
- resolved Aug 29, 2024, 10:22 AM UTC
This incident has been resolved.
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