Deputy incident

Downgrading service error

Resolved after 3 hours 6 minutes, affecting Billing Services, on October 20, 2024.

investigating Oct 20, 2024, 11:58 PM UTC

We are currently aware of a performance issue impacting our downgrading service, we are currently investigating this.

Started: Oct 20, 2024, 11:58 PM UTC
Resolved: Oct 21, 2024, 03:04 AM UTC
Duration: 3h 6m
Detected by Pingoru: Oct 20, 2024, 11:58 PM UTC

Affected components

Billing Services

Update timeline

investigating Oct 20, 2024, 11:58 PM UTC

We are currently aware of a performance issue impacting our downgrading service, we are currently investigating this.
resolved Oct 21, 2024, 03:04 AM UTC

This incident has been resolved.

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