Resolved after 3 hours 58 minutes, affecting Deputy - USA and Deputy - AU and 1 more, on February 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Deputy - USADeputy - AUDeputy - UK
Update timeline
- investigating Feb 10, 2025, 11:15 PM UTC
We are currently investigating reports of not being able to enable Support Access within the Deputy product.
- identified Feb 11, 2025, 12:11 AM UTC
We have identified the cause of this issue and are working on a fix.
- monitoring Feb 11, 2025, 02:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2025, 03:14 AM UTC
This incident has been resolved.
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