Deputy incident

MYOB Payroll Export (Desktop)

Resolved after 3 hours 8 minutes, affecting Deputy - USA and Deputy - AU and 1 more, on March 20, 2025.

monitoring Mar 20, 2025, 03:05 AM UTC

A fix has been implemented, and we're monitoring. If you are still seeing issues with MYOB Payroll (Desktop) please contact Technical Support via [email protected]

Started
Mar 20, 2025, 12:32 AM UTC
Resolved
Mar 20, 2025, 03:41 AM UTC
Duration
3h 8m
Detected by Pingoru
Mar 20, 2025, 12:32 AM UTC

Affected components

Deputy - USADeputy - AUDeputy - UK

Update timeline

  1. investigating Mar 20, 2025, 12:32 AM UTC

    We are currently investigating reports of customers not being able to export to MYOB Payroll (Desktop)

  2. identified Mar 20, 2025, 12:50 AM UTC

    We have identified the issue and are working on a fix.

  3. monitoring Mar 20, 2025, 03:05 AM UTC

    A fix has been implemented, and we're monitoring. If you are still seeing issues with MYOB Payroll (Desktop) please contact Technical Support via [email protected]

  4. resolved Mar 20, 2025, 03:41 AM UTC

    The fix has been deployed and services has been restored

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