Deputy incident
Unable to load legacy reports - Enterprise Accounts Only
Resolved after 2 hours 46 minutes, affecting Deputy - USA and Deputy - AU and 1 more, on July 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 11, 2025, 05:03 AM UTC
We are currently investigating reports of customers not being able to access legacy reporting within Deputy
- identified Jul 11, 2025, 05:08 AM UTC
The issue has been identified and we are working on a fix. The issue only affects legacy reports on Enterprise accounts.
- identified Jul 11, 2025, 06:07 AM UTC
We continue to work on a fix. We plan to provide a further update at 1700 AEST if there are no further changes.
- identified Jul 11, 2025, 07:00 AM UTC
We are still continuing to work on a fix. We expect our next update to be at 1900 AEST if there are no further changes.
- monitoring Jul 11, 2025, 07:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2025, 07:50 AM UTC
This incident has been resolved.
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