Deputy incident

Reports not loading for EU customers

Resolved after 1 hour 34 minutes, affecting Deputy - UK, on August 7, 2025.

monitoring Aug 07, 2025, 08:53 AM UTC

A fix has been implemented and we are monitoring the results

Started
Aug 07, 2025, 07:52 AM UTC
Resolved
Aug 07, 2025, 09:27 AM UTC
Duration
1h 34m
Detected by Pingoru
Aug 07, 2025, 07:52 AM UTC

Affected components

Deputy - UK

Update timeline

  1. investigating Aug 07, 2025, 07:52 AM UTC

    We are investigating Analytics reports aren't loading in the EU region

  2. identified Aug 07, 2025, 08:48 AM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Aug 07, 2025, 08:53 AM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Aug 07, 2025, 09:27 AM UTC

    This issue is now resolved

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