Resolved after 10 hours 35 minutes, affecting Deputy - USA, on August 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Deputy - USA
Update timeline
- investigating Aug 18, 2025, 08:23 PM UTC
We are currently investigating reports of being unable to review and approve onboarding forms.
- identified Aug 18, 2025, 11:50 PM UTC
The cause of the issue has been identified and a fix is in progress.
- identified Aug 19, 2025, 03:52 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 19, 2025, 06:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2025, 06:58 AM UTC
This incident has been resolved.
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