DeepL incident

Elevated Error Rate for Glossaries

Resolved after 12 minutes, affecting DeepL Pro - Glossaries (Glossaries Pro) and DeepL Pro - API (EU) (API (EU) Pro), on December 10, 2025.

resolved Dec 10, 2025, 09:55 AM UTC

The issue has been resolved and systems are operating normally again. We appreciate your patience and apologize for the interruption. A full review is underway to help prevent this from happening again.

Started
Dec 10, 2025, 09:42 AM UTC
Resolved
Dec 10, 2025, 09:55 AM UTC
Duration
12m
Detected by Pingoru
Dec 10, 2025, 09:42 AM UTC

Affected components

DeepL Pro - Glossaries (Glossaries Pro)DeepL Pro - API (EU) (API (EU) Pro)

Update timeline

  1. identified Dec 10, 2025, 09:42 AM UTC

    We're currently seeing issues affecting part of our system. Our team is investigating and working to understand the scope and cause. We’ll share updates as we learn more.

  2. resolved Dec 10, 2025, 09:55 AM UTC

    The issue has been resolved and systems are operating normally again. We appreciate your patience and apologize for the interruption. A full review is underway to help prevent this from happening again.

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