Resolved after 5 hours, affecting DeepL Apps (Apps), on November 26, 2025.
The investigation found that changes in the HTML structure of Gmail affected the browser extension's ability to extract the text required for translation, leading to an error. An update to the browser extension has been made in the next release and submitted to the Chrome, Edge and Firefox...
Affected components
Update timeline
- investigating Nov 26, 2025, 10:42 AM UTC
We are investigating an issue with our browser extension custom integration for Gmail that affects Chrome and Edge. The toolbar that allows translations of received email may not appear, or an error may occur when using it. The full page translation feature can be used instead for accounts where...
- resolved Nov 26, 2025, 03:42 PM UTC
The investigation found that changes in the HTML structure of Gmail affected the browser extension's ability to extract the text required for translation, leading to an error. An update to the browser extension has been made in the next release and submitted to the Chrome, Edge and Firefox...
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