DeepL incident

Degraded performance

Minor Resolved View vendor source →
Started
Feb 13, 2026, 10:39 AM UTC
Resolved
Feb 13, 2026, 11:49 AM UTC
Duration
1h 10m
Detected by Pingoru
Feb 13, 2026, 10:39 AM UTC

Affected components

DeepL Pro - Translate (Translate Pro)DeepL Pro - Document Translation (Document Translation Pro)

Update timeline

  1. investigating Feb 13, 2026, 10:39 AM UTC

    We’re currently experiencing degraded performance in the PRO translation service. Our team is investigating the cause and working to restore full speed and functionality.

  2. investigating Feb 13, 2026, 11:18 AM UTC

    We have identified the service that is causing the slowdown of translations in the PRO service and are preparing a bypass for it.

  3. resolved Feb 13, 2026, 11:49 AM UTC

    The issue of slow translations in the PRO service has been resolved. According to our analysis, only a small number of PRO users were affected. We apologise for any inconvenience this may have caused. Please rest assured that this incident will be thoroughly analysed, and steps will be taken to...

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