DeepL experienced a minor incident on February 13, 2026 affecting DeepL Pro - Translate (Translate Pro) and DeepL Pro - Document Translation (Document Translation Pro), lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 13, 2026, 10:39 AM UTC
We’re currently experiencing degraded performance in the PRO translation service. Our team is investigating the cause and working to restore full speed and functionality.
- investigating Feb 13, 2026, 11:18 AM UTC
We have identified the service that is causing the slowdown of translations in the PRO service and are preparing a bypass for it.
- resolved Feb 13, 2026, 11:49 AM UTC
The issue of slow translations in the PRO service has been resolved. According to our analysis, only a small number of PRO users were affected. We apologise for any inconvenience this may have caused. Please rest assured that this incident will be thoroughly analysed, and steps will be taken to...