DeepL incident

License Allocation

Minor Resolved View vendor source →

DeepL experienced a minor incident on June 1, 2026 affecting Accounts & Login (Accounts & Login), lasting 21h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 11:29 AM UTC
Resolved
Jun 02, 2026, 08:29 AM UTC
Duration
21h
Detected by Pingoru
Jun 01, 2026, 11:29 AM UTC

Affected components

Accounts & Login (Accounts & Login)

Update timeline

  1. investigating Jun 01, 2026, 11:29 AM UTC

    We are aware of an issue that is preventing the assignment of licenses for new and changed subscriptions. As a result, new license assignments and modifications to existing subscriptions can not be completed during this period. Previously assigned licenses were unaffected and remained...

  2. investigating Jun 01, 2026, 03:15 PM UTC

    We have identified the issue and working on a resolution.

  3. investigating Jun 01, 2026, 06:11 PM UTC

    We have pushed through some mitigating factors such that the backlog of license assignments are now being actioned and stability being restored.

  4. resolved Jun 02, 2026, 08:29 AM UTC

    All pending allocations have been issued, with further license amendments successfully being processed.