DeepL experienced a minor incident on January 28, 2026 affecting DeepL Pro - Glossaries (Glossaries Pro) and DeepL Pro - Document Translation (Document Translation Pro) and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
DeepL Pro - Glossaries (Glossaries Pro)DeepL Pro - Document Translation (Document Translation Pro)Accounts & Login (Accounts & Login)
Update timeline
- identified Jan 28, 2026, 12:58 AM UTC
We’re currently experiencing degraded performance in parts of our system. Our team is investigating the cause and working to restore full speed and functionality.
- resolved Jan 28, 2026, 01:26 AM UTC
We experienced a short increase of errors affecting document translations and glossaries in our pro service from 00:58 UTC to 01:05.