DeepL experienced a minor incident on June 9, 2026 affecting Accounts & Login (Accounts & Login), lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Accounts & Login (Accounts & Login)
Update timeline
- identified Jun 09, 2026, 06:00 AM UTC
Between approximately 06:05 and 08:40 UTC, a subset of users experienced intermittent errors when signing in. Affected users typically saw an error page and were able to log in successfully on retry.
- resolved Jun 09, 2026, 07:45 AM UTC
We identified the cause as elevated load on a backend component of our authentication system. Follow-up work is underway to harden the service against similar load patterns going forward.