Deck incident

Intermittent task failures

Ongoing since 10:56 AM UTC, affecting API.

identified Oct 27, 2026, 10:56 AM UTC

Some task runs have been failing to start due to an issue with one of our network providers. Affected runs fail with a session timeout error. We've identified the cause and are rolling out a fix to route around the affected provider. Re-running a failed task may succeed. We'll post an update by 9:00am ET.

Started
Oct 27, 2026, 10:56 AM UTC
Resolved
Ongoing
Duration
● 12m
Detected by Pingoru
Oct 27, 2026, 10:56 AM UTC

Affected components

API

Update timeline

  1. identified Oct 27, 2026, 10:56 AM UTC

    Some task runs have been failing to start due to an issue with one of our network providers. Affected runs fail with a session timeout error. We've identified the cause and are rolling out a fix to route around the affected provider. Re-running a failed task may succeed. We'll post an update by 9:00am ET.

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