Deck Outage History

There were 4 Deck outages since February 5, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor April 28, 2026

Degraded performance on API v1 (jobs/sustainability)

Affected: JobsSustainability

Timeline · 3 updates

investigating Apr 28, 2026, 06:53 PM UTC

Status: Investigating We are currently investigating high error rate (503). No impact on the v2 API. Affected components Sustainability (Degraded performance) Jobs (Degraded performance)
monitoring Apr 28, 2026, 07:12 PM UTC

Status: Monitoring Degradation source was addressed. Monitoring performance. Affected components Jobs (Operational) Sustainability (Operational)
resolved Apr 28, 2026, 07:35 PM UTC

Status: Resolved Full service availability has been restored. Affected components Jobs (Operational) Sustainability (Operational)

Minor March 9, 2026

Affected: JobsSandboxSustainability

Timeline · 2 updates

investigating Mar 09, 2026, 07:16 PM UTC

Status: Investigating We’re currently investigating reports of API service degradation and will provide updates as we have more information. Affected components Jobs (Degraded performance) Sustainability (Degraded performance) Sandbox (Degraded performance)
resolved Mar 09, 2026, 07:56 PM UTC

Status: Resolved The issue has been resolved and all systems are now operating normally. Thank you for your patience. Affected components Jobs (Operational) Sustainability (Operational) Sandbox (Operational)

Minor February 13, 2026

Affected: JobsSustainability

Timeline · 2 updates

identified Feb 12, 2026, 09:38 PM UTC

Status: Identified Degraded performance is experienced on Live APIs. We are actively working to restore full performance. Some requests may experience increased latency or timeouts during this period. We appreciate your patience and will provide updates as the situation progresses. Affected components Sustainability (Degraded performance) Jobs (Degraded performance)
resolved Feb 13, 2026, 04:50 PM UTC

Status: Resolved Performance has been fully restored for Live APIs. All requests are now processing at normal latency levels. Thank you for your patience during the disruption. If you continue to experience any issues, please don't hesitate to reach out. Affected components Jobs (Operational) Sustainability (Operational)

Minor February 5, 2026

Affected: JobsSustainability

Timeline · 3 updates

identified Feb 05, 2026, 05:20 PM UTC

Status: Identified We have identified an issue causing elevated latency and intermittent timeouts for some requests to our Live APIs. Some API components are experiencing degraded performance. Our engineering team is currently implementing a fix to optimize database performance and restore normal service levels. We will provide another update as soon as we have more information or once the situation improves. Affected components Jobs (Degraded performance) Sustainability (Degraded performance)
monitoring Feb 05, 2026, 05:38 PM UTC

Status: Monitoring A fix has been implemented, and we are seeing database performance return to normal levels. API request success rates and response times have stabilized across our Live APIs. We are continuing to monitor the situation closely to ensure continued stability before marking this incident as fully resolved. Affected components Jobs (Operational) Sustainability (Operational)
resolved Feb 05, 2026, 05:49 PM UTC

Status: Resolved The issue has been fully resolved, and all Live API services are operating at normal capacity. We have confirmed that database performance has stabilized and latency has returned to expected levels. We apologize for any inconvenience this may have caused. Affected components Jobs (Operational) Sustainability (Operational)

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