Datto incident

Datto BCDR - Degraded Offsite Performance - server5856

Minor Resolved View vendor source →
Started
Feb 17, 2026, 10:39 PM UTC
Resolved
Feb 20, 2026, 02:07 PM UTC
Duration
2d 15h
Detected by Pingoru
Feb 17, 2026, 10:39 PM UTC

Affected components

Off-Site Recovery

Update timeline

  1. investigating Feb 17, 2026, 10:39 PM UTC

    We are aware of a problem where Datto BCDR users paired to server5856 can experience degraded offsite capabilities. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Feb 18, 2026, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 02:07 PM UTC

    This incident has been resolved.

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