Datto incident

Datto BCDR - Degraded Offsite Performance - server5856

Datto experienced a minor incident on February 17, 2026 affecting Off-Site Recovery, lasting 2d 15h. The incident has been resolved; the full update timeline is below.

Started: Feb 17, 2026, 10:39 PM UTC
Resolved: Feb 20, 2026, 02:07 PM UTC
Duration: 2d 15h
Detected by Pingoru: Feb 17, 2026, 10:39 PM UTC

Affected components

Off-Site Recovery

Update timeline

investigating Feb 17, 2026, 10:39 PM UTC

We are aware of a problem where Datto BCDR users paired to server5856 can experience degraded offsite capabilities. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
monitoring Feb 18, 2026, 02:52 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 20, 2026, 02:07 PM UTC

This incident has been resolved.