multiple serverless database creation issue
Timeline · 2 updates
- investigating Apr 16, 2026, 04:30 AM UTC
The customer cannot create a DB in the failing region
- resolved Apr 16, 2026, 05:35 AM UTC
This incident has been resolved.
There were 6 DataStax Astra outages since February 18, 2026 totaling 22h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
The customer cannot create a DB in the failing region
This incident has been resolved.
AstraDB Service Connectivity Degradation in US East Region
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue is resolved, but in case you still have trouble connecting, we recommend restarting the apps.
We are currently experiencing an issue with the DevOps APIs on Astra DB. Our team is actively working on a fix, and we will provide updates as we make progress.
The issue has been identified and we're working on remediation.
Issue is remediated and we are monitoring for any further issues before marking resolved.
This incident has been resolved.
We are currently investigating an availability issue with the Health Dashboards for all Astra Serverless and Vector databases. There is no impact to any database's traffic or exported third party metrics as a result of this issue, and all of IBM DataStax's internal metrics and alerting are intact. Work is underway to restore the Health Dashboard.
A fix has been rolled out. The Health Dashboard is now accessible again.
We are currently investigating partial connectivity issues affecting Astra Serverless in the AWS us-west-2 region.
Connectivity issues in the AWS us-west-2 region has stabilized, and error rates have returned to normal levels. We are continuing to monitor the situation closely to ensure full stability.
This incident has been fully resolved.
DATA API is failing intermittently on multiple regions in Astra Serverless, the team is investigating
The issue has been identified and a fix is being implemented. Some regions are already fixed
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
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