DataStax Astra incident
Degraded Performance in Azure WestEurope for Astra Serverless Databases
Resolved after 4 hours 32 minutes, affecting westeurope, on June 24, 2025.
We’ve observed continued improvement in error rates and system responsiveness. A fix has been implemented, and we are now closely monitoring the system to ensure that service remains stable.
Affected components
Update timeline
- investigating Jun 24, 2025, 05:01 AM UTC
We are currently investigating an issue affecting Astra DB Serverless databases in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.
- identified Jun 24, 2025, 08:21 AM UTC
We’ve observed a significant drop in error rates and improvement in overall system responsiveness. This indicates partial recovery, but we are still actively working to confirm full service stability. Our engineering team continues to investigate the underlying cause and is closely monitoring the situation.
- monitoring Jun 24, 2025, 08:25 AM UTC
We’ve observed continued improvement in error rates and system responsiveness. A fix has been implemented, and we are now closely monitoring the system to ensure that service remains stable.
- resolved Jun 24, 2025, 09:34 AM UTC
This incident has been resolved.
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