DataStax Astra incident
Degraded Performance in Azure WestEurope for Astra Serverless
Resolved after 2 hours 49 minutes, affecting westeurope, on June 20, 2025.
We have implemented mitigations for the issue impacting Astra DB Serverless performance in the Azure WestEurope region. System behavior has returned to normal. We are currently monitoring the system closely to ensure continued stability before declaring the incident fully resolved.
Affected components
Update timeline
- investigating Jun 20, 2025, 03:58 AM UTC
We are currently investigating an issue affecting Astra DB Serverless instances in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.
- identified Jun 20, 2025, 04:28 AM UTC
We have identified the cause of the issue and are working on mitigation steps to restore full service performance.
- monitoring Jun 20, 2025, 04:37 AM UTC
We have implemented mitigations for the issue impacting Astra DB Serverless performance in the Azure WestEurope region. System behavior has returned to normal. We are currently monitoring the system closely to ensure continued stability before declaring the incident fully resolved.
- resolved Jun 20, 2025, 06:47 AM UTC
This incident has been resolved.
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