DataStax Astra incident

Login issues affecting access to the Astra Web UI

Resolved after 2 hours 12 minutes, affecting Astra Portal, on June 16, 2026.

investigating Jun 16, 2026, 11:07 AM UTC

Correction: Login via SSO is also affected by this issue. Users may be unable to log in to the Astra Web UI using either standard login or SSO. There continues to be no impact to incoming requests to Astra databases. Our engineering team is actively investigating, and we will provide further updates as more information becomes available.

Started
Jun 16, 2026, 10:47 AM UTC
Resolved
Jun 16, 2026, 12:59 PM UTC
Duration
2h 12m
Detected by Pingoru
Jun 16, 2026, 10:47 AM UTC

Affected components

Astra Portal

Update timeline

  1. investigating Jun 16, 2026, 10:47 AM UTC

    We are currently investigating an issue where users may be unable to log in to the Astra Web UI. Our engineering team is actively working to identify the cause and restore access as quickly as possible. Login via SSO remains unaffected. There is also no impact to incoming requests to Astra databases. We will provide further updates as more information becomes available.

  2. investigating Jun 16, 2026, 11:07 AM UTC

    Correction: Login via SSO is also affected by this issue. Users may be unable to log in to the Astra Web UI using either standard login or SSO. There continues to be no impact to incoming requests to Astra databases. Our engineering team is actively investigating, and we will provide further updates as more information becomes available.

  3. resolved Jun 16, 2026, 12:59 PM UTC

    This incident has been resolved.

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