Datashake Outage History

Datashake had 11 outages in the last 2 years totaling 46h 16m of downtime, averaging 0.5 incidents per month.

There were 11 Datashake outages since November 3, 2025 totaling 46h 16m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.datashake.com

Minor September 28, 2026

Backlog of requests

Detected by Pingoru: Sep 28, 2026, 09:50 AM UTC
Resolved: Sep 28, 2026, 11:37 AM UTC
Duration: 1h 47m

Affected: Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Timeline · 2 updates

investigating Sep 28, 2026, 09:50 AM UTC

We have a backlog of requests following the earlier issue. We’re currently working through it and monitoring progress to determine any further intervention needed. We’ll keep you updated as we work through the backlog.
resolved Sep 28, 2026, 11:37 AM UTC

We’re continuing to work through the backlog and are seeing steady progress. We’ll keep monitoring closely as processing continues.

Read the full incident report →

Minor September 28, 2026

Review Scraper API - higher request time

Detected by Pingoru: Sep 28, 2026, 08:11 AM UTC
Resolved: Sep 28, 2026, 09:20 AM UTC
Duration: 1h 9m

Affected: Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Timeline · 2 updates

investigating Sep 28, 2026, 08:11 AM UTC

Adding a request is currently taking longer than usual. We’re investigating this as a high priority and will keep you updated on our progress.
resolved Sep 28, 2026, 09:20 AM UTC

The API is now responding within normal timeframes. We will continue to monitor during the day. Thank you for your patience while we investigated the issue.

Read the full incident report →

Minor July 8, 2026

Services degraded

Detected by Pingoru: Jul 08, 2026, 11:05 AM UTC
Resolved: Jul 08, 2026, 11:05 AM UTC
Duration: –

Affected: Current status by service (reviewscraper.datashake.com)Current status by service (reviewindexapi.datashake.com)

Timeline · 1 update

resolved Jul 08, 2026, 11:05 AM UTC

The issue has now been resolved. Our team will continue to closely monitor the API performance and ensure any remaining queued requests are processed. Thank you for your patience while we worked to resolve the issue.

Read the full incident report →

Minor April 30, 2026

Slow jobs processing

Detected by Pingoru: Apr 30, 2026, 07:07 AM UTC
Resolved: Apr 30, 2026, 03:18 PM UTC
Duration: 8h 11m

Affected: Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Timeline · 2 updates

investigating Apr 30, 2026, 07:07 AM UTC

We are currently experiencing latency in job processing, which has increased the number of pending jobs. We are actively working to resolve this as quickly as possible. Thank you for your patience.
resolved Apr 30, 2026, 03:18 PM UTC

All services are back to normal processing speed and most of the backlog of requests has been processed. Thanks for your patience.

Read the full incident report →

Minor April 14, 2026

Monitoring started - increasing number of pending jobs

Detected by Pingoru: Apr 14, 2026, 09:55 AM UTC
Resolved: Apr 14, 2026, 05:22 PM UTC
Duration: 7h 27m

Affected: Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Timeline · 2 updates

investigating Apr 14, 2026, 09:55 AM UTC

We have observed an increase in pending jobs, which is impacting the processing speed of newly submitted jobs. The team is currently investigating the issue to identify the root cause and will implement a fix as soon as possible.
resolved Apr 14, 2026, 05:22 PM UTC

The root cause of the issue has been identified, and a fix was released earlier this afternoon. Services have returned to normal processing speeds, and we are currently monitoring . We are also working through the backlog of requests.

Read the full incident report →

Minor April 9, 2026

Slow job processing

Detected by Pingoru: Apr 09, 2026, 06:22 AM UTC
Resolved: Apr 09, 2026, 01:44 PM UTC
Duration: 7h 22m

Affected: Current status by service (dashboard.datashake.com)Current status by service (Social Media API)Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (reviewindexapi.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Timeline · 2 updates

investigating Apr 09, 2026, 06:22 AM UTC

We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. Our team is actively investigating and working to resolve the issue as quickly as possible.
resolved Apr 09, 2026, 01:44 PM UTC

Service performance has remained stable throughout the day since the incident resolution. We are continuing to process the remaining backlog of requests and expect it to be cleared within the next few hours.

Read the full incident report →

Minor March 25, 2026

Requests processing issues for Social Media API

Detected by Pingoru: Mar 25, 2026, 09:36 AM UTC
Resolved: Mar 25, 2026, 10:52 AM UTC
Duration: 1h 16m

Affected: Current status by service (Social Media API)

Timeline · 2 updates

investigating Mar 25, 2026, 09:36 AM UTC

We are currently experiencing issues with requests processing for the Social Media API. Our team is actively investigating and working to resolve the issue as quickly as possible.
resolved Mar 25, 2026, 10:52 AM UTC

The services are back to normal processing speed. Thanks for your patience.

Read the full incident report →

Minor March 19, 2026

Slow Job Processing

Detected by Pingoru: Mar 19, 2026, 07:13 AM UTC
Resolved: Mar 19, 2026, 02:59 PM UTC
Duration: 7h 46m

Affected: Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Timeline · 2 updates

investigating Mar 19, 2026, 07:13 AM UTC

We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. Our team is actively investigating and working to resolve the issue as quickly as possible.
resolved Mar 19, 2026, 02:59 PM UTC

The services are back to normal processing speed and we are currently going through the backlog of requests. Thanks for your patience.

Read the full incident report →

Minor February 20, 2026

Errors when submitting jobs

Detected by Pingoru: Feb 20, 2026, 05:57 AM UTC
Resolved: Feb 20, 2026, 07:28 AM UTC
Duration: 1h 31m

Affected: Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Timeline · 2 updates

investigating Feb 20, 2026, 05:57 AM UTC

We are currently investigating issues affecting job submissions to the API. Our team is actively working to identify the root cause and restore normal reliability. We will issue another update shortly.
resolved Feb 20, 2026, 07:28 AM UTC

The team identified and resolved the issues affecting job submissions. We will continue to monitor the system to ensure stability while working through the backlog of requests.

Read the full incident report →

Major February 4, 2026

Services Down

Detected by Pingoru: Feb 04, 2026, 06:29 AM UTC
Resolved: Feb 04, 2026, 06:52 AM UTC
Duration: 23m

Affected: Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Timeline · 2 updates

investigating Feb 04, 2026, 06:29 AM UTC

We are experiencing some issues which are impacting our ability to process jobs. The team is currently investigating and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing.
resolved Feb 04, 2026, 06:52 AM UTC

Processing speeds have returned to normal, and we are now working through the backlog of requests.

Read the full incident report →

Minor November 10, 2025

Slow processing for Review Scraper API

Detected by Pingoru: Nov 10, 2025, 06:49 AM UTC
Resolved: Nov 10, 2025, 04:13 PM UTC
Duration: 9h 24m

Affected: Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)

Timeline · 2 updates

investigating Nov 10, 2025, 06:49 AM UTC

We are currently experiencing issues affecting job processing speed. Our team is actively working to resolve the problem and will provide updates as progress is made.
resolved Nov 10, 2025, 04:13 PM UTC

We’re currently experiencing an issue affecting job processing speed. We are actively working on a fix and will share updates as soon as they’re available.

Read the full incident report →