Datashake experienced a minor incident on April 9, 2026 affecting Current status by service (dashboard.datashake.com) and Current status by service (Social Media API) and 1 more component, lasting 7h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (dashboard.datashake.com)Current status by service (Social Media API)Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (reviewindexapi.datashake.com)Current status by service (datashake-hub-api.datashake.com)
Update timeline
- investigating Apr 09, 2026, 06:22 AM UTC
We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. Our team is actively investigating and working to resolve the issue as quickly as possible.
- resolved Apr 09, 2026, 01:44 PM UTC
Service performance has remained stable throughout the day since the incident resolution. We are continuing to process the remaining backlog of requests and expect it to be cleared within the next few hours.