Datashake experienced a major incident on February 4, 2026 affecting Current status by service (app.datashake.com) and Current status by service (reviewscraper.datashake.com) and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)
Update timeline
- investigating Feb 04, 2026, 06:29 AM UTC
We are experiencing some issues which are impacting our ability to process jobs. The team is currently investigating and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing.
- resolved Feb 04, 2026, 06:52 AM UTC
Processing speeds have returned to normal, and we are now working through the backlog of requests.