Datashake incident

Monitoring started - increasing number of pending jobs

Minor Resolved View vendor source →

Datashake experienced a minor incident on April 14, 2026 affecting Current status by service (app.datashake.com) and Current status by service (reviewscraper.datashake.com) and 1 more component, lasting 7h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 09:55 AM UTC
Resolved
Apr 14, 2026, 05:22 PM UTC
Duration
7h 27m
Detected by Pingoru
Apr 14, 2026, 09:55 AM UTC

Affected components

Current status by service (app.datashake.com)Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Update timeline

  1. investigating Apr 14, 2026, 09:55 AM UTC

    We have observed an increase in pending jobs, which is impacting the processing speed of newly submitted jobs. The team is currently investigating the issue to identify the root cause and will implement a fix as soon as possible.

  2. resolved Apr 14, 2026, 05:22 PM UTC

    The root cause of the issue has been identified, and a fix was released earlier this afternoon. Services have returned to normal processing speeds, and we are currently monitoring . We are also working through the backlog of requests.