Datashake incident

Review Scraper API - higher request time

Minor Resolved View vendor source →

Datashake experienced a minor incident on September 28, 2026 affecting Current status by service (reviewscraper.datashake.com) and Current status by service (datashake-hub-api.datashake.com), lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 08:11 AM UTC
Resolved
Sep 28, 2026, 09:20 AM UTC
Duration
1h 9m
Detected by Pingoru
Sep 28, 2026, 08:11 AM UTC

Affected components

Current status by service (reviewscraper.datashake.com)Current status by service (datashake-hub-api.datashake.com)

Update timeline

  1. investigating Sep 28, 2026, 08:11 AM UTC

    Adding a request is currently taking longer than usual. We’re investigating this as a high priority and will keep you updated on our progress.

  2. resolved Sep 28, 2026, 09:20 AM UTC

    The API is now responding within normal timeframes. We will continue to monitor during the day. Thank you for your patience while we investigated the issue.