Databox incident

Outgoing Email Delays

Critical Resolved View vendor source →
Started
Mar 06, 2026, 11:14 AM UTC
Resolved
Mar 06, 2026, 05:10 PM UTC
Duration
5h 56m
Detected by Pingoru
Mar 06, 2026, 11:14 AM UTC

Affected components

3rd-party API Data providers

Update timeline

  1. investigating Mar 06, 2026, 11:14 AM UTC

    We are currently investigating an issue affecting outgoing emails. This includes scheduled notifications, password reset emails, and user invitation emails. Our team is actively working on a fix and this is our top priority. We will provide updates as the situation develops. We apologise for the inconvenience.

  2. resolved Mar 06, 2026, 05:10 PM UTC

    The issue affecting outgoing emails has been resolved. Scheduled notifications, password reset emails, and user invitation emails are sending normally. We will continue monitoring.

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