Dalenys incident
INCIDENT COCKPIT| Affichage transaction partiel / Partial transactions display
Dalenys experienced a minor incident on March 14, 2025 affecting Dashboard / Cockpit / Extranet / Reporting, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 14, 2025, 01:07 PM UTC
FR Des transactions en date d’hier sont actuellement manquantes sur le Dashboard. Une réimportation est en cours ce qui peut causer des latences dans l’affichage actuel des transactions. Nous vous indiquerons dès que l’affichage sera de nouveau en temps réel. EN Some transactions from yesterday are currently missing from the Dashboard. A re-import is in progress, which may cause delays in the current display of transactions. We will let you know as soon as the display is back in real time.
- monitoring Mar 14, 2025, 02:57 PM UTC
FR La réimportation est terminée et les transactions sont désormais bien visible sur le Dashboard. EN Re-importation is now complete and the transactions are now visible on the Dashboard.
- resolved Mar 14, 2025, 03:14 PM UTC
This incident has been resolved.
- postmortem Mar 17, 2025, 09:46 AM UTC
FR Le non affichage des transactions sur le Dashboard a été causé par un retard de traitement des messages. EN The failure to display transactions on the Dashboard was caused by a delay in message processing.