DailyPay incident

Multiple Services experiencing Partial Interruption

Resolved after 1 hour 9 minutes, affecting DailyPay Website and Phone Support and 1 more, on January 17, 2024.

resolved Jan 17, 2024, 08:30 PM UTC

We’re back! DailyPay is available for all users again. Thanks for bearing with us.

Started
Jan 17, 2024, 07:20 PM UTC
Resolved
Jan 17, 2024, 08:30 PM UTC
Duration
1h 9m
Detected by Pingoru
Jan 17, 2024, 07:20 PM UTC

Affected components

DailyPay WebsitePhone SupportWeb AppChat SupportMobile AppDailyPay API

Update timeline

  1. investigating Jan 17, 2024, 07:20 PM UTC

    Multiple Services may be unavailable to some users, and we’re working quickly to fix it. We will continue to provide updates as we have them.

  2. identified Jan 17, 2024, 07:28 PM UTC

    The issue has been identified and a fix is being implemented. We're still working to get back up and running. Check back here for updates. We truly appreciate your patience.

  3. monitoring Jan 17, 2024, 07:28 PM UTC

    We've fixed it! We'll continue to monitor until we are sure everything has been resolved.

  4. monitoring Jan 17, 2024, 07:50 PM UTC

    We are continuing to monitor for any further issues.

  5. investigating Jan 17, 2024, 08:03 PM UTC

    Multiple Services may be unavailable to some users, and we’re working quickly to fix it. We will continue to provide updates as we have them.

  6. monitoring Jan 17, 2024, 08:15 PM UTC

    We've fixed it! We'll continue to monitor until we are sure everything has been resolved.

  7. resolved Jan 17, 2024, 08:30 PM UTC

    We’re back! DailyPay is available for all users again. Thanks for bearing with us.

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