Resolved after 7 hours 19 minutes, affecting section-279084 (Login, Logout and User Management), on October 1, 2025.
On October 1st, 2025, between 2:00 AM and 9:25 AM CEST, some users experienced errors when attempting to log in. This issue has now been fully resolved, and all services are operating normally. The root cause was related to an update in Auth0 - a 3rd party authentication and authorization platform used by CyberVadis. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Oct 01, 2025, 12:16 AM UTC
Components Affected: Login, Authentication We are currently investigating an issue causing login failures for our users. You may experience errors when attempting to access your account. Our engineering team is actively working to identify the root cause and restore service as quickly as possible. We will provide another update as soon as more information becomes available. We apologize for the inconvenience.
- resolved Oct 01, 2025, 07:35 AM UTC
On October 1st, 2025, between 2:00 AM and 9:25 AM CEST, some users experienced errors when attempting to log in. This issue has now been fully resolved, and all services are operating normally. The root cause was related to an update in Auth0 - a 3rd party authentication and authorization platform used by CyberVadis. We apologize for any inconvenience this may have caused.
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