CyberVadis Outage History

CyberVadis had 3 outages in the last 2 years totaling 16h 54m of downtime, averaging 0.1 incidents per month.

There were 3 CyberVadis outages since October 1, 2025 totaling 16h 54m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.cybervadis.com

Minor October 29, 2025

Disruption of Platform Functionalities

Detected by Pingoru: Oct 29, 2025, 03:46 PM UTC
Resolved: Oct 29, 2025, 08:50 PM UTC
Duration: 5h 4m

Affected: Client Facing (Login, Logout and User Management)Client Facing (Portfolio)Marketing (cybervadis.com)Marketing (help.cybervadis.com)

Timeline · 2 updates

investigating Oct 29, 2025, 03:46 PM UTC

We are investigating reports of intermittent slowness and errors on the platform. Our team is working to identify the root cause and restore service. We will provide an update shortly.
resolved Oct 29, 2025, 08:50 PM UTC

The incident caused by our cloud provider (Microsoft Azure) is now resolved. All platform functionalities are stable and operating normally. We apologize for the disruption.

Read the full incident report →

Minor October 9, 2025

Login and Slow Loading Issues

Detected by Pingoru: Oct 09, 2025, 08:19 AM UTC
Resolved: Oct 09, 2025, 12:50 PM UTC
Duration: 4h 31m

Affected: Client Facing (Login, Logout and User Management)

Timeline · 2 updates

investigating Oct 09, 2025, 08:19 AM UTC

We are aware of an issue causing slow page loads and login problems for some users. This is linked to a broader network problem with Microsoft Azure. We are monitoring their status and will provide updates as we have them.
resolved Oct 09, 2025, 12:50 PM UTC

The issue with slow performance and login errors has now been resolved. The underlying network problem with our cloud provider has been fixed, and all systems are now fully operational. Thank you for your patience.

Read the full incident report →

Minor October 1, 2025

Issues with login functionality

Detected by Pingoru: Oct 01, 2025, 12:16 AM UTC
Resolved: Oct 01, 2025, 07:35 AM UTC
Duration: 7h 19m

Affected: Client Facing (Login, Logout and User Management)

Timeline · 2 updates

investigating Oct 01, 2025, 12:16 AM UTC

Status: Investigating Components Affected: Login, Authentication We are currently investigating an issue causing login failures for our users. You may experience errors when attempting to access your account. Our engineering team is actively working to identify the root cause and restore service as quickly as possible. We will provide another update as soon as more information becomes available. We apologize for the inconvenience.
resolved Oct 01, 2025, 07:35 AM UTC

On October 1st, 2025, between 2:00 AM and 9:25 AM CEST, some users experienced errors when attempting to log in. This issue has now been fully resolved, and all services are operating normally. The root cause was related to an update in Auth0 - a 3rd party authentication and authorization platform used by CyberVadis. We apologize for any inconvenience this may have caused.

Read the full incident report →