There were 4 CyberNut outages since February 4, 2026 totaling 309h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue causing Google Account's User Groups to fail to load during campaign creation.
This issue has been resolved.
We are currently investigating an issue where for some Accounts CyberNut's Automated Threat Terminator is assigning a score of 0 to all threats. This may impact users’ ability to accurately assess and prioritize threats within the CyberNut platform. Our engineering team is aware of the issue and is actively working on a fix. We will provide updates as more information becomes available.
The issue has been identified, and a fix is in process.
The fix has been deployed.
We are currently investigating an issue affecting Microsoft instances where headers from reported threats are not being displayed in the CyberNut dashboard. Impact: Users may be unable to fully analyze or manage reported threats, as header data (which is important for investigation and triage) is not available. Our engineering team is aware of the issue and is actively working on a fix. We will provide updates as more information becomes available.
The issue has been identified, and a fix is in process.
A fix has been deployed, and all threats reported post 3 April 2026 are showing headers correctly.
Investigating – We’re investigating an issue where users reporting emails or opening CyberNut training content from the Gmail mobile app (iOS/Android) may experience delays or timeouts. Users can retry, or access training from a desktop browser as a workaround. We’ll share updates as we learn more.
CyberNut has identified a small number of images causing delayed loading, specifically in Safari. We are working on - Loading images in background while the page loads - Optimization of the images
CyberNut is in the process of deploying a fix. This is expected to be live Friday, 7 February 2026 at 12pm CST.
The fix has been deployed, and we will continue to monitor closely over the next 72 hours.
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