CyberNut incident

CyberNut Issue: Greyed out icons appearing on admin dashboard for some accounts

Minor Resolved View vendor source →

CyberNut experienced a minor incident on May 5, 2026 affecting Admin Dashboard and End User Training, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:27 PM UTC
Resolved
May 05, 2026, 11:22 PM UTC
Duration
2h 54m
Detected by Pingoru
May 05, 2026, 08:27 PM UTC

Affected components

Admin DashboardEnd User Training

Update timeline

  1. investigating May 05, 2026, 08:27 PM UTC

    Cybernut is currently investigating reports of greyed out icons appearing on certain accounts within the admin dashboard, which don't allow navigation to the respective areas of CyberNut's platform. The root cause is under investigation and updates will be posted as the investigation progresses.

  2. identified May 05, 2026, 10:31 PM UTC

    The issue has been identified, and a fix is currently being deployed.

  3. resolved May 05, 2026, 11:22 PM UTC

    This issue has been resolved.