CyberNut experienced a major incident on November 7, 2025 affecting End User Training, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
End User Training
Update timeline
- identified Nov 07, 2025, 03:51 PM UTC
We’re currently investigating an issue where certain users are not receiving campaign emails. Our engineering team has identified the root cause and is actively implementing a fix to restore normal delivery. We expect full service to be stabilized by end of the day, Friday 7 November.
- resolved Nov 09, 2025, 07:24 PM UTC
The fix has been deployed, and normal delivery is restored.