CyberLynk Outage History
CyberLynk is up right nowPingoru has recorded 50 incidents for CyberLynk: 21 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 6 of 744 (1%) |
| June 2026 | 0 | 4 of 720 (1%) |
| July 2026 | 2 | 33 of 744 (4%) |
| August 2026 | 6 | 147 of 744 (20%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 4 of 589 (1%) |
Incidents, newest first
Major November 16, 2024 MKE1 Web Hosting Server "RHI" Connectivity Issue 12h 3m Web & Email Hosting (MKE1)
Started Nov 16, 2024, 02:07 PM UTC· resolved Nov 17, 2024, 02:11 AM UTC
- identified Nov 16, 2024, 02:07 PM UTC
CyberLynk engineers have discovered an issue with a Linux Web Hosting server named "rhi". Customers on this server are currently experiencing an outage, and we will provide additional updates and an ETR as soon as possible. If you require further information, please feel free to email [email protected]. Our support ticket system will be staffed during this time and if you have any questions please open a ticket.
- identified Nov 16, 2024, 03:54 PM UTC
Our engineers have identified an issue with the storage system on this server that will require a rebuild and restoration from the most recent backup. We are working to resolve this as soon as possible, and will post an ETR if possible once the account restoration is in progress. Thank you for your patience.
- identified Nov 16, 2024, 05:32 PM UTC
Restoration of the server is continuing to progress.
- identified Nov 16, 2024, 08:13 PM UTC
The server build has been completed and we have begun the recovery process.
- monitoring Nov 17, 2024, 12:17 AM UTC
All account restores are completed. We are currently monitoring for server stability.
- resolved Nov 17, 2024, 02:11 AM UTC
Everything appears to be functioning properly now. If you have an issues with your account, please open a support ticket.
Major November 16, 2024 MKE1 Mac Mini Vault "G" Cabinet Emergency PDU Replacement 1h 47m Mac Hosting (MKE1)
Started Nov 16, 2024, 01:10 PM UTC· resolved Nov 16, 2024, 02:58 PM UTC
- identified Nov 16, 2024, 01:10 PM UTC
Following the previous maintenance, CyberLynk engineers have discovered a localized issue with a PDU in the Mac Mini Vault "G" cabinet. Customers with Macs that have the following hostnames will be affected by this replacement: gx-x.macminivault.com The "x" referenced above is a placeholder for the specific numbers that reference the Mac in the datacenter. Hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal via: https://secure.cyberlynk.net/ If you require further information, please feel free to email [email protected]. Our support ticket system will be staffed during this time and if you have any questions please open a ticket.
- identified Nov 16, 2024, 02:09 PM UTC
The current ETR for this issue is 90 minutes. Customers with Mac minis with names beginning with "G" are impacted.
- resolved Nov 16, 2024, 02:58 PM UTC
This incident has been resolved.