CyberLynk experienced a major incident on July 21, 2025 affecting Voice Over IP Services (MKE1), lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Voice Over IP Services (MKE1)
Update timeline
- investigating Jul 21, 2025, 10:41 AM UTC
Our engineers are investigating reports of some outbound calls failing on fully managed VoIP products
- monitoring Jul 21, 2025, 10:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2025, 11:44 AM UTC
This incident has been resolved.