Resolved after 6 hours 39 minutes, affecting pod1201 EMEA and pod1301 APAC and 1 more, on January 26, 2025.
If you are unable to login, please utilize the resources mentioned here: https://community.cyberark.com/s/article/CyberArk-Identity-Auto-update-to-25-1-for-Identity-connector-causes-connector-to-cease-working If you continue to have issues, please reach out to customer support.
Affected components
Update timeline
- investigating Jan 26, 2025, 04:39 PM UTC
CyberArk Identity team has identified an issue with connectors which is currently under investigation. Next Update: 30 minutes or upon earlier status change
- investigating Jan 26, 2025, 04:39 PM UTC
We are continuing to investigate this issue.
- investigating Jan 26, 2025, 04:41 PM UTC
We are continuing to investigate this issue.
- investigating Jan 26, 2025, 04:43 PM UTC
We are continuing to monitor this issue.
- monitoring Jan 26, 2025, 11:04 PM UTC
If you are unable to login, please utilize the resources mentioned here: https://community.cyberark.com/s/article/CyberArk-Identity-Auto-update-to-25-1-for-Identity-connector-causes-connector-to-cease-working If you continue to have issues, please reach out to customer support.
- resolved Jan 26, 2025, 11:18 PM UTC
If you are unable to login, please utilize the resources mentioned here: https://community.cyberark.com/s/article/CyberArk-Identity-Auto-update-to-25-1-for-Identity-connector-causes-connector-to-cease-working If you continue to have issues, please reach out to customer support.
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