CyberArk Identity Cloud incident
CyberArk Identity Cloud Service Advisory - Connector Service Degradation
Resolved after 45 minutes, affecting pod1001 US East and pod1201 EMEA and 1 more, on March 27, 2025.
This incident has been resolved. Any customers still experiencing issues with the connector being offline or missing after Auto-Update, should utilize this knowledge base Article https://community.cyberark.com/s/article/CyberArk-Identity-Connector-offline-or-missing-after-Auto-Update
Affected components
Update timeline
- investigating Mar 27, 2025, 03:34 PM UTC
Some CyberArk Identity customers may experience issues with the Connectors. We're investigating an issue with connector upgrades.
- identified Mar 27, 2025, 03:57 PM UTC
The issue has been identified and we are working to resolve it.
- monitoring Mar 27, 2025, 04:00 PM UTC
The issue is resolved and we are monitoring
- resolved Mar 27, 2025, 04:19 PM UTC
This incident has been resolved. Any customers still experiencing issues with the connector being offline or missing after Auto-Update, should utilize this knowledge base Article https://community.cyberark.com/s/article/CyberArk-Identity-Connector-offline-or-missing-after-Auto-Update
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