CyberArk DPA incident

Privilege Cloud - Identity Services login issues in sa-east-1 (sao paulo) region

Resolved after 54 minutes, on October 24, 2026.

resolved Oct 24, 2026, 06:03 AM UTC

This incident is now resolved. All services are now functioning as per normal service operations

Started
Oct 24, 2026, 05:09 AM UTC
Resolved
Oct 24, 2026, 06:03 AM UTC
Duration
54m
Detected by Pingoru
Oct 24, 2026, 05:09 AM UTC

Update timeline

  1. investigating Oct 24, 2026, 05:36 AM UTC

    Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for sa-east-1 (sao paulo) region. Our engineers are currently investigating a service degradation issue. Next Update: 60 minutes or upon earlier status change.

  2. resolved Oct 24, 2026, 06:03 AM UTC

    This incident is now resolved. All services are now functioning as per normal service operations

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