CyberArk DPA incident
Service Notification: Secure Infrastructure Access (SIA) Connection Service Outage in SA-EAST-1 region
Resolved after 59 minutes, on October 24, 2026.
We are currently investigating an issue preventing users from establishing connections through SIA across all protocols. Our engineering team is working to restore full service availability. Impact: Users are unable to connect through SIA using any supported protocol. Next update: 60 minutes or sooner if new information becomes available.
Update timeline
- investigating Oct 24, 2026, 05:45 AM UTC
We are currently investigating an issue preventing users from establishing connections through SIA across all protocols. Our engineering team is working to restore full service availability. Impact: Users are unable to connect through SIA using any supported protocol. Next update: 60 minutes or sooner if new information becomes available.
- resolved Oct 24, 2026, 06:09 AM UTC
We've now resolved the incident. Thanks for your patience.
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