Outage at Upstream Provider

Update timeline

1. identified Feb 28, 2019, 05:15 PM UTC

   Our server provider, Linode, has taken down our servers for "Emergency Maintenance". They do not have an ETA for having it back up. We will update the status as soon as we know more. We are also taking independent action to bring us up as quickly as possible in the event Linode's timeline for restoration is not acceptable.

2. identified Feb 28, 2019, 05:32 PM UTC

   Our servers are currently being migrated to new physical hardware as part of the Emergency Maintenance performed by our upstream provider, Linode. This is being done due to "an issue affecting the physical host on which your server resides". This migration is in process now. Due to the size of our servers we estimate it may take an hour to complete the migration. We will continue to update the status here.

3. identified Feb 28, 2019, 05:55 PM UTC

   The migration has just passed the halfway mark. We are migrating 384 GB of data at a rate that Linode estimates to be 3-5 GB per minute. Our estimate now is that the migration will be complete approximately an hour from now, around 2 PM Eastern. We apologize for this unexpected downtime. We will provide another update in approximately 20 minutes.

4. monitoring Feb 28, 2019, 06:25 PM UTC

   The migration has finished earlier than expected and the site is back up. We will continue to monitor for a time before marking this incident resolved. We again apologize for this extended downtime. We will provide a final update later today once we are comfortable that the issue has been fully resolved.

5. resolved Feb 28, 2019, 06:43 PM UTC

   The emergency maintenance is complete and the site is now up and running.