CxAlloy incident

Intermittent Errors

Resolved after 40 minutes, affecting Application, on May 16, 2023.

resolved May 16, 2023, 10:23 PM UTC

Monitoring indicates that the application errors are fully resolved. The issue in this case was a temporary file used as part of regular database operation that was allowed to grow without limit. To ensure the issue does not recur we will be making configuration changes during a maintenance period now scheduled for tonight.

Started
May 16, 2023, 09:43 PM UTC
Resolved
May 16, 2023, 10:23 PM UTC
Duration
40m
Detected by Pingoru
May 16, 2023, 09:43 PM UTC

Affected components

Application

Update timeline

  1. monitoring May 16, 2023, 09:43 PM UTC

    A disk space error was identified that was causing errors for some operations. A fix has been put in place and we are now monitoring. We will resolve the incident once we are satisfied it has been addressed.

  2. resolved May 16, 2023, 10:23 PM UTC

    Monitoring indicates that the application errors are fully resolved. The issue in this case was a temporary file used as part of regular database operation that was allowed to grow without limit. To ensure the issue does not recur we will be making configuration changes during a maintenance period now scheduled for tonight.

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