Curve experienced a major incident on October 2, 2025 affecting Transactions processing and In-app Curve functionality, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 02, 2025, 05:10 PM UTC
We have identified a third-party service issue that may be affecting transaction processing and card addition to wallet. We are monitoring the situation closely and are in contact with the provider to ensure this is resolved. Updates will be shared here as soon as more information becomes available.
- identified Oct 02, 2025, 05:21 PM UTC
Transaction processing has improved and is operating normally. However, we are still experiencing issues with adding cards to Curve's wallet. Our team is actively working with the third-party provider to resolve this. We will continue to share updates as more information becomes available.
- monitoring Oct 02, 2025, 06:07 PM UTC
Card addition is now working normally. We’ll continue monitoring to ensure everything stays stable.
- resolved Oct 02, 2025, 06:26 PM UTC
This incident is now resolved. We apologize for the inconvenience this may have caused and appreciate your patience while we worked with our provider to restore service.